This privacy statement covers the site www.deerfencecanada.ca. Because we want to demonstrate its commitment to our users privacy, we have agreed to disclose our information practices.
Deer Fence Canada Inc. is the sole owner of the information collected on www.deerfencecanada.ca. Deer Fence Canada Inc. collects information from our users at checkout when ordering our products.
Order We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer's orders.If you pay for an order online via credit card Deer Fence Canada Inc. does not see any of the details on your credit card. This imformation is transmitted securely to the credit card processing company. When the transaction has been approved we are informed that an order has been placed. We do this to ensure our online security. If we have trouble processing an order, the information is used to contact the user.
Cookies A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the users hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. We use persistent cookies only to memorize the items put in the shopping cart.
Log Files Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Special Offers and Updates Our customers will occasionally receive information on products, services and special deals. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.
Customer Service We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.
We DO NOT Share Personal Information with Third Parties
Legal Disclaimer: Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Third Party Intermediaries We use an outside shipping company to ship orders , and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Business Transitions In the event Deer Fence Canada Inc. goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, user's personal information will, in most instances, be part of the assets transferred.
Choice/Opt-out Our users are given the opportunity to opt-out of having their information used for purposes not directly related to our site at the point where we ask for information. For example, our order form has an "opt-out" mechanism so users who buy a product from us, but don't want any marketing material, can keep their email address off of our lists.
Links This Web site contains links to other sites. Please be aware that we, Deer Fence Canada Inc, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
This Web site takes every precaution to protect our users information. When users submit sensitive information via the Web site, their information is protected both online and off-line. Deer Fence Canada Inc.does not retain credit card information. If you are emailing us about anything please do not email credit card information.
When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Firefox,Google Chrome, Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just surfing.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users information, not just the sensitive information mentioned above, is restricted in our offices. If you pay for an order online via credit card, Deer Fence Canada Inc. does not see any of the details on your credit card. This imformation is transmitted securely to the credit card processing company.Only on telephone orders are employees of Deer Fence Canada Inc. able to have access to credit card information specifically given to them over the telephone by customers. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Credit Card information communicated over the telephone is held for one month while the order is fullfilled and then the information is shredded. We do not store credit card information at our location unless specifically requested by customers who wish to expedite repaet orders by phone.
Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility.
Correcting/Updating/Deleting/Deactivating Personal Information If a user's personally identifiable information changes (such as post code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done by emailing Deer fence Canada Inc. See contact page.